CONTACT FAIRHAIRFACTORY

Talk to the right team.

Choose the channel that matches what you need. Our human sales team handles product advice and customization; our automated WhatsApp service handles codes and order updates.

Direct contact

Use Human Sales for advice and custom orders. The automated number is a service channel and is not intended for live consultation.

RECOMMENDED · HUMAN SALES

WhatsApp Sales

+86 132 8793 3939

Human consultation, custom service, specification confirmation, voice calls and scheduled video calls.

OPEN WHATSAPP →
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AUTOMATED SERVICE

WhatsApp Automation

+86 150 2011 0585

Sign-in codes, order notifications and self-service order enquiries. Please do not use this number for sales consultation.

OPEN WHATSAPP →
Automated WhatsApp QR codeScan on desktop
BACKUP CHANNEL

Backup WhatsApp

+86 189 0540 6016

Use this backup number if the main WhatsApp sales channel is temporarily unavailable.

OPEN WHATSAPP →
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EMAIL

Sales Email

sales@fairhairfactory.com

Best for detailed specifications, files, quotation requests and information that should remain in writing.

SEND EMAIL →
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PHONE

Call Our Team

+86 132 8793 3939

For scheduled voice calls and urgent order clarification during China business hours.

CALL NOW →
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WECHAT CUSTOMER SERVICE

WeChat

Fairhairfactory Customer Service

Open WeChat Customer Service for product enquiries, order assistance and ongoing support.

OPEN WECHAT →
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Message us on social media

These channels are connected to our customer-service workspace, so the team can continue the same conversation from one place.

Our locations

Please arrange a factory visit in advance. The sales team will confirm the date, visitor details and local pickup plan.

01

Qingdao Trade Office

Tower C, Suning Plaza, Shibei District,
Qingdao, Shandong, China.

02

Juancheng Factory

No. 88, East of Huanghe Road, Juancheng,
Heze, Shandong, China.

FACTORY VISITS

Plan your visit to Heze

The closest airport is Heze Mudan Airport. It currently serves domestic routes only, so international visitors need to enter China through a major international airport and connect to Heze.

  1. Contact sales firstTell us your preferred date, number of visitors and the products you want to discuss.
  2. Wait for confirmationWe will confirm factory availability and provide the local contact and pickup plan.
  3. Book the domestic connectionChoose a current flight to HZA only after checking the airline schedule for your travel date.
  4. Share your itinerarySend your flight details at least three business days before arrival.